Privacy Policy Page


Owner and Data Controller

KV Technology Limited, Unit 2 of LG 1, Mirror Tower, 61 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong

Owner contact email: support@kyvio.com

Types of Data collected

Among the types of Personal Data that adhero.io collects, by itself or through third parties, there are: Cookies, Usage Data, email address, first name, last name, phone number, various types of Data, general activity data, About Me, geographic position, date of birth, Email, gender and company name.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using adhero.io.

Unless specified otherwise, all Data requested by adhero.io is mandatory and failure to provide this Data may make it impossible for adhero.io to provide its services. In cases where adhero.io specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by adhero.io or by the owners of third-party services used by adhero.io serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through adhero.io and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of adhero.io (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

 

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

 

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

 

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Interaction with external social networks and platforms, Analytics, Handling payments, Tag Management, Commercial affiliation, Contacting the User, Content commenting, Content performance and features testing (A/B testing), Hosting and backend infrastructure, Data transfer outside the EU, Displaying content from external platforms, Handling activity data, Infrastructure monitoring, Interaction with data collection platforms and other third parties, Interaction with live chat platforms, Location-based interactions, Managing contacts and sending messages, Managing support and contact requests, Remarketing and behavioral targeting, SPAM protection, Traffic optimization and distribution and User database management.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 

  • Analytics
  • The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
  • Google Analytics (Google Inc.)
  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of adhero.io, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • Google Analytics with anonymized IP (Google Inc.)
  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of adhero.io, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • Commercial affiliation
  • This type of service allows adhero.io to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
  • Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with adhero.io.
  • For details of which data are collected, please refer to the privacy policy of each service.
  • JVZoo (BBC Systems Inc.)
  • JVZoo is a banner commercial affiliation service provided by BBC Systems Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Contacting the User
  • Mailing list or newsletter (adhero.io)
  • By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning adhero.io. Your email address might also be added to this list as a result of signing up to adhero.io or after making a purchase.
  • Personal Data collected: email address, first name, last name and phone number.
  • Phone contact (adhero.io)
  • Users that provided their phone number might be contacted for commercial or promotional purposes related to adhero.io, as well as for fulfilling support requests.
  • Personal Data collected: phone number.
  • Content commenting
  • Content commenting services allow Users to make and publish their comments on the contents of adhero.io.
  • Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
  • If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
  • Disqus (Disqus)
  • Disqus is a content commenting service provided by Big Heads Labs Inc.
  • Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy PolicyOpt out.
  • Facebook Comments (Facebook, Inc.)
  • Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Content performance and features testing (A/B testing)
  • The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of adhero.io.
  • Google Website Optimizer (Google Inc.)
  • Google Website Optimizer is an A/B testing service provided by Google Inc.
  • Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Data transfer outside the EU
  • The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.
  • Users can inquire with the Owner to learn which legal basis applies to which specific service.
  • Data transfer abroad based on standard contractual clauses (adhero.io)
  • If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner according to “standard contractual clauses” provided by the European Commission.
  • This means that Data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation. For further information, Users are requested to contact the Owner through the contact details provided in the present document.
  • Personal Data collected: various types of Data.
  • Data transfer abroad based on consent (adhero.io)
  • If this is the legal basis, Personal Data of Users shall be transferred from the EU to third countries only if the User has explicitly consented to such transfer, after having been informed of the possible risks due to the absence of an adequacy decision and appropriate safeguards.
  • In such cases, the Owner shall inform Users appropriately and collect their explicit consent via adhero.io.
  • Personal Data collected: various types of Data.
  • Displaying content from external platforms
  • This type of service allows you to view content hosted on external platforms directly from the pages of adhero.io and interact with them.
  • This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
  • Fonts.com Web Fonts (Monotype Imaging Holdings Inc.)
  • Fonts.com Web Fonts is a typeface visualization service provided by Monotype Imaging Holdings Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • GitHub button and social widgets (GitHub Inc.)
  • The GitHub button and social widgets are services allowing interaction with the GitHub and Gist services provided by GitHub, Inc.
  • Personal Data collected: Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Google Calendar widget (Google Inc.)
  • Google Calendar widget is a calendar content visualization service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Google Fonts (Google Inc.)
  • Google Fonts is a typeface visualization service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Google Site Search (Google Inc.)
  • Google Site Search is a search engine embedding service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Google Maps widget (Google Inc.)
  • Google Maps is a maps visualization service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Gravatar (Automattic Inc.)
  • Gravatar is an image visualization service provided by Automattic Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Please note that if Gravatar images are used for comment forms, the commenter's email address or parts of it may be sent to Gravatar - even if the commenter has not signed up for that service.
  • Personal Data collected: email address and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Vimeo video (Vimeo, LLC)
  • Vimeo is a video content visualization service provided by Vimeo, LLC that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • YouTube video widget (Google Inc.)
  • YouTube is a video content visualization service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • YouTube video widget without cookies (Google Inc.)
  • YouTube is a video content visualization service provided by Google Inc. that allows adhero.io to incorporate content of this kind on its pages.
  • This widget is set up in a way that ensures that YouTube won't store information and cookies about Users on adhero.io unless they play the video.
  • Personal Data collected: Usage Data.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Handling activity data
  • This type of service allows the Owner to use the activity data collected by your device in order for adhero.io to operate or to provide specific features. This may include movements, heartbeat, change in altitude or data about the surroundings.
  • Depending on what is described below, third parties may be involved in the activity tracking.
  • Most devices allow for the User to control which Data is accessed or stored.
  • Activity data tracked by your device (adhero.io)
  • adhero.io uses some activity data tracked by your device to operate or to provide specific features.
  • Personal Data collected: general activity data.
  • Handling payments
  • Payment processing services enable adhero.io to process payments by credit card, bank transfer or other means. To ensure greater security, adhero.io shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  • Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
  • Stripe (Stripe Inc)
  • Stripe is a payment service provided by Stripe Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • PayPal (PayPal Inc.)
  • PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • 2Checkout (2Checkout.com, Inc.)
  • 2Checkout is a payment service provided by 2Checkout.com, Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Amazon Payments (Amazon)
  • Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: See the Amazon privacy policy – Privacy Policy.
  • ChargeBee (ChargeBee Inc.)
  • ChargeBee is a payment service provided by ChargeBee Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Authorize.Net (Authorize.Net)
  • Authorize.Net is a payment service provided by Authorize.Net.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Bitpay (BitPay, Inc.)
  • Bitpay is a payment service provided by BitPay, Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Coinbase (Coinbase Inc.)
  • Coinbase is a payment service provided by Coinbase, Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Hosting and backend infrastructure
  • This type of service has the purpose of hosting Data and files that enable adhero.io to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of adhero.io. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
  • Amazon Web Services (AWS) (Amazon Web Services, Inc.)
  • Amazon Web Services is a hosting and backend service provided by Amazon.com Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Infrastructure monitoring
  • This type of service allows adhero.io to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
  • Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of adhero.io.
  • Uptime Robot (Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.)
  • Uptime Robot is a monitoring service provided by Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: Turkey – Privacy Policy.
  • Interaction with data collection platforms and other third parties
  • This type of service allows Users to interact with data collection platforms or other services directly from the pages of adhero.io for the purpose of saving and reusing data.
  • If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
  • ConvertKit widget (ConvertKit LLC)
  • The ConvertKit widget is a service for interacting with the ConvertKit email address management and message sending service provided by ConvertKit LLC.
  • Personal Data collected: Cookies, email address, first name and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • GetResponse widget (Implix Sp. z o.o.)
  • The GetResponse widget is a service for interacting with the GetResponse email address management and message sending service provided by Implix Sp. z o.o.
  • Personal Data collected: Cookies, email address, first name and Usage Data.
  • Place of processing: Poland – Privacy Policy.
  • MailChimp widget (The Rocket Science Group, LLC.)
  • The MailChimp widget is a service for interacting with the MailChimp email address management and message sending service provided by The Rocket Science Group LLC.
  • Personal Data collected: email address, first name, last name and Usage Data.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Interaction with external social networks and platforms
  • This type of service allows interaction with social networks or other external platforms directly from the pages of adhero.io.
  • The interaction and information obtained through adhero.io are always subject to the User’s privacy settings for each social network.
  • This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
  • Facebook Like button and social widgets (Facebook, Inc.)
  • The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Google+ +1 button and social widgets (Google Inc.)
  • The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • LinkedIn button and social widgets (LinkedIn Corporation)
  • The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Pinterest “Pin it” button and social widgets (Pinterest)
  • The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Twitter Tweet button and social widgets (Twitter, Inc.)
  • The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • AddThis (Addthis Inc.)
  • AddThis is a service provided by Clearspring Technologies Inc., which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of adhero.io.
  • Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • YouTube button and social widgets (Google Inc.)
  • The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Inc.
  • Personal Data collected: Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Tumblr sharing button and social widgets (Tumblr Inc.)
  • The Tumblr sharing button and social widgets are services allowing interaction with the Tumblr social network provided by Tumblr Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • StumbleUpon button and social widgets (StumbleUpon, Inc.)
  • The StumbleUpon button and social widgets are services allowing interaction with the StumbleUpon social network provided by StumbleUpon, Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Interaction with live chat platforms
  • This type of service allows Users to interact with third-party live chat platforms directly from the pages of adhero.io, for contacting and being contacted by adhero.io support service.
  • If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
  • Facebook Messenger Customer Chat (Facebook, Inc.)
  • The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
  • Personal Data collected: About Me, Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Olark Widget (Habla, Inc.)
  • The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Location-based interactions
  • Geolocation (adhero.io)
  • adhero.io may collect, use, and share User location Data in order to provide location-based services.
  • Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by adhero.io.
  • Personal Data collected: geographic position.
  • Managing contacts and sending messages
  • This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
  • These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
  • AWeber (AWeber)
  • AWeber is an email address management and message sending service provided by AWeber Systems Inc.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy.
  • Constant Contact (Constant Contact, Inc.)
  • Constant Contact is an email address management and message sending service provided by Constant Contact, Inc.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy.
  • ConvertKit (ConvertKit LLC)
  • ConvertKit is an email address management and message sending service provided by ConvertKit LLC.
  • Personal Data collected: Cookies, email address, first name and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • GetResponse (Implix Sp. z o.o.)
  • GetResponse is an email address management and message sending service provided by Implix Sp. z o.o.
  • Personal Data collected: email address.
  • Place of processing: Poland – Privacy Policy.
  • iContact (iContact LLC)
  • iContact is an email address management and message sending service provided by iContact LLC.
  • Personal Data collected: email address and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • MailChimp (The Rocket Science Group, LLC.)
  • MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Mailgun (Mailgun, Inc.)
  • Mailgun is an email address management and message sending service provided by Mailgun, Inc.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy.
  • Mandrill (The Rocket Science Group, LLC.)
  • Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC.
  • Personal Data collected: email address and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Sendgrid (Sendgrid)
  • Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy.
  • SparkPost (Message Systems, Inc.)
  • SparkPost is an email address management and message sending service provided by Message Systems, Inc.
  • Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • ZOHO Campaigns (Zoho Corporation Pvt. Ltd.)
  • ZOHO Campaigns is an email address management and message sending service provided by Zoho Corporation Pvt. Ltd.
  • Personal Data collected: email address.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Managing support and contact requests
  • This type of service allows adhero.io to manage support and contact requests received via email or by other means, such as the contact form.
  • The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
  • ZOHO CRM Email (Zoho Corporation Pvt. Ltd.)
  • ZOHO CRM Email is a support and contact request management service provided by Zoho Corporation Pvt. Ltd.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Remarketing and behavioral targeting
  • This type of service allows adhero.io and its partners to inform, optimize and serve advertising based on past use of adhero.io by the User.
  • This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
  • In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.
  • Facebook Custom Audience (Facebook, Inc.)
  • Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of adhero.io with the Facebook advertising network.
  • Personal Data collected: Cookies and email address.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • Facebook Remarketing (Facebook, Inc.)
  • Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of adhero.io with the Facebook advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • Remarketing through Google Analytics for Display Advertising (Google Inc.)
  • Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • AdWords Remarketing (Google Inc.)
  • AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of adhero.io with the Adwords advertising network and the Doubleclick Cookie.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • SPAM protection
  • This type of service analyzes the traffic of adhero.io, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
  • Akismet (Automattic Inc.)
  • Akismet is a SPAM protection service provided by Automattic Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Google reCAPTCHA (Google Inc.)
  • Google reCAPTCHA is a SPAM protection service provided by Google Inc.
  • The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Tag Management
  • This type of service helps the Owner to manage the tags or scripts needed on adhero.io in a centralized fashion.
  • This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
  • Google Tag Manager (Google LLC)
  • Google Tag Manager is a tag management service provided by Google LLC.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Traffic optimization and distribution
  • This type of service allows adhero.io to distribute their content using servers located across different countries and to optimize their performance.
  • Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between adhero.io and the User's browser.
  • Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.
  • Cloudflare (Cloudflare)
  • Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
  • The way Cloudflare is integrated means that it filters all the traffic through adhero.io, i.e., communication between adhero.io and the User's browser, while also allowing analytical data from adhero.io to be collected.
  • Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • User database management
  • This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to adhero.io, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving adhero.io.
  • Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on adhero.io.
  • ActiveCampaign (ActiveCampaign, Inc.)
  • ActiveCampaign is a User database management service provided by ActiveCampaign, Inc.
  • Personal Data collected: Cookies, email address and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • FullContact (FullContact Inc.)
  • FullContact is a User database management service provided by FullContact Inc.
  • Personal Data collected: company name, date of birth, Email, first name, gender, last name and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • ZOHO CRM (Zoho Corporation Pvt. Ltd.)
  • ZOHO CRM is a User database management service provided by Zoho Corporation Pvt. Ltd.
  • Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Infusionsoft (Infusion Software, Inc.)
  • Infusionsoft is a User database management service provided by Infusion Software, Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.

Further information about Personal Data

  • VidPulse
  • Your privacy is of extreme importance to us. At Vidpulse we have a few fundamental principles:
  • We don’t ask you for personal information unless we truly need it.
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  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
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  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
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  • (“Vidpulse”) operates several websites including vidpulse.com. It is Vidpulse’s policy to respect your privacy regarding any information we may collect while operating our websites.
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  • https://www.vidpulse.com/privacy.html
  • Selling goods and services online
  • The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
  • The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by adhero.io depends on the payment system used.
  • Analysis and predictions based on the User’s Data (“profiling”)
  • The Owner may use the Personal and Usage Data collected through adhero.io to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
  • User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
  • The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.
  • The Service is not directed to children under the age of 13
  • Users declare themselves to be adult according to their applicable legislation. Minors may use adhero.io only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use adhero.io.
  • Unique device identification
  • adhero.io may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.
  • User identification via a universally unique identifier (UUID)
  • adhero.io may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

adhero.io uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of adhero.io or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, adhero.io may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, adhero.io and any third-party services may collect files that record interaction with adhero.io (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

adhero.io does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within adhero.io and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through adhero.io (or third-party services employed in adhero.io), which can include: the IP addresses or domain names of the computers utilized by the Users who use adhero.io, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using adhero.io who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of adhero.io. The Data Controller, unless otherwise specified, is the Owner of adhero.io.

adhero.io (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by adhero.io as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User's device.

About Me

Provides access to the 'About Me' section of the profile.

Email

Provides access to the User's primary email address.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to adhero.io, if not stated otherwise within this document.